Shipping & Returns Policy

SHIPPING

We are a small company and try to ship orders out as quickly as we can. But we're also not Amazon so thank you for your patience. 

RETURNS

If you are requesting a refund, please contact us immediately at hello@sant-ana.com. If you are not satisfied, you may return the product for a full refund within 7 days from the purchase date. Please note that you will be responsible for the return shipping cost.

Please send returns to:
Sant’Ana
7460 Girard Ave, #15
La Jolla, CA 92037

Please see our Terms and Conditions. By purchasing our product you are agreeing that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. By placing an order you are agreeing to the terms of purchase and understand the refund policy

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours of receipt by you. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include the order number in the subject line and a full description of the damages along with photographs of the damaged product to hello@sant-ana.com.